Return & Exchange Policy


Though We Strive To Give You A Great Customer Experience Each Time You Purchase With Us, But Considering The Fact That If The Product Does Not

Satisy Your Needs ,We Accept The Return & Exchange Of Products Can Be Done On Below Mentioned Terms:-

  • Call Us Within 3 Days Of Delivery Of Your Order At Your Place (Mobile- 9258082903).
  • Also Write Us Email Mentioning Proper Details Of Invoice & Reason For Return /Exchange Early At- onlinesales@denajee.com
  • Exchange Or Return Of Products Will Be Accepted Only If The Products Are Returned In Their Original Packaging, Not In Damaged Condition.
  • Return / Replacement For Goods Are Subject To Inspection And Checking By Denajee Health Care Products Online Sales Team .
  • Damages Due To Negligency, Improper Usage /Application Will Not Be Covered Under Our Returns/Exchange Policy.
  • Return/ Replacement Of Any Merchandise/Product If Received In Damaged Condition Will Be Done Only When The Same Has Been Reported To Online Services Department Within 24 Hours Of Receiving Along With The Images Of The Damaged Product To Our Online Sales Departrment Person Contact No.
  • Some Special Rules For Promotional Offers May Override The Denajee Health Care Products Exchange/ Returns Policy.
  • Shipping Charges Would Not Be Included In The Refund Value Of Your Order As These Are Non-Refundable Charges Already Paid To Courier Companies.
  • Once Your Exchange Request Has Been Placed With Online Services Department, It Usually Takes About 3 Business Days To Have The Product Picked From Your Place And Another 15 Days To Initiate Exchange / Refund Subject To Product Inspection. In Case You Are Sending The Product Back On Your Own, The Delivery Time Would Depend On Your Chosen Courier. Once The Item Is Received In Our Warehouse, It Undergoes A Product Inspection & Will Be Initiated Within 10 Days.
  • If The Customer May Self Ship The Return To Company. We Provide You A Maximum Of Rs. 90 Credit That Can Be Adjusted In Your Next Purchase.
  • Once The Exchange Of The Product Is Accepted, Then Denajee Health Care Products Online Sales Team Will Issue Discount Coupon That Can Be Redeemed in 2 Parts In Your Next Purchases From Our Online Store.
  • In Case Of Exchange Of The Product, You Can Return The Product Hassle Free Into Our Address At: M/s DENAJEE HEALTH CARE PRODUCTS, Guru Kripa Kunj, Opp. Madhubani Colony, Kanth Road, MORADABAD (U.P)- 244001. (However, Do Give Us A Call And We Can Help You With The Steps To Follow In Case Of Return).
  • Place Your Item In Its Original Packaging.
  • Please Mention Your Name, Invoice No/Order No. And Mobile Number, On The Top Of The Box, And Insert The Original Invoice.
  • Kindly Feel Free To Contact Anytime Between 10 Am To 7 pm On Any Business Working Day To Help You On 9258082903, Email- onlinesales@denajee.com